Legal Documents

Kikya Terms & Conditions — Full English Version

Please read these terms and conditions carefully before using the kikya platform. All terms related to accounts, payments, bonuses, and betting are clearly outlined here.

Last Updated: January 2026

Key Terms at a Glance

The most important highlights of kikya's Terms & Conditions are outlined below in plain language.

Account Registration

You must be at least 18 years old to open an account with kikya. Each person is allowed only one account. Providing inaccurate information during registration may result in account suspension.

Bonuses & Promotions

All bonuses come with specific wagering requirements. Bonus funds cannot be withdrawn directly — they must first be converted into real money by meeting the required conditions.

Payments & Withdrawals

Deposits are generally instant. Withdrawals may take anywhere from 30 minutes to 24 hours to process. Large withdrawals may be held pending KYC verification.

Security & KYC

Verifying your identity is a requirement at kikya. KYC must be completed using a national ID card or passport. This also helps keep your account secure.

Prohibited Activities

Any winnings obtained through multiple accounts, bonus abuse, match fixing, or fraud will be voided and the account permanently closed.

Right to Amend Terms

Kikya reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.


1

General Terms & Conditions

By using the kikya website (https://kikya.bet) and mobile application, you are deemed to have automatically accepted these terms and conditions. The platform operates as an internationally licensed online betting and gaming operator.

These Terms & Conditions constitute a legal agreement between you and kikya. Please read them carefully before using the platform. If any part is unclear, contact our help center.

Important: These Terms & Conditions are provided in Bengali for convenience. The English version shall prevail for all legal interpretations.

Kikya is strictly for adults. No one under the age of 18 is permitted to use this platform. kikya is fully committed to protecting minors and makes no exceptions on this matter.

2

Account Registration & Management

To open an account with kikya, you must meet the following requirements:

  • You must be at least 18 years old.
  • Online betting must be legally permitted in the country or region where you reside.
  • You must provide complete, accurate, and up-to-date information at the time of registration.
  • Each individual may operate one account only.
  • Keeping your account login credentials confidential is your responsibility.

If a person is found to be operating multiple accounts, all accounts will be closed and all balances and winnings may be forfeited. Verification of the mobile number and email address provided at registration is mandatory.

Never share your account password with any third party. If you forget your password, use the "Forgot Password" option to reset it.

Kikya reserves the right to decline any account registration at any time, for any reason. If you need to update your information, please contact our support team.

3

Deposit & Withdrawal Policy

Kikya supports multiple deposit methods including Mobile Pay, Nagad, Rocket, bank transfer, and USDT. The minimum deposit is ৳50, and the maximum depends on your account level and chosen payment method.

  • Deposits are usually credited to your account instantly.
  • Withdrawals typically process within 30 minutes to 24 hours.
  • KYC verification must be completed before making a withdrawal.
  • Withdrawal funds will only be sent via the same method used for the original deposit.
  • No hidden charges or processing fees.

Please Note: Withdrawals cannot be made directly from bonus balance. Withdrawal is only possible after the bonus wagering requirements have been met.

Kikya reserves the right to place a hold on withdrawals in cases of suspected fraud or suspicious transactions. Additional verification documents may be requested in such cases. If the required documents are not submitted within the specified timeframe, the withdrawal may be cancelled.

4

Bonus & Promotion Terms

Kikya regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, which are detailed on the offer page. It is your responsibility to read those terms before claiming any bonus.

  • The welcome bonus is available to new members only and applies once on the first deposit.
  • Bonus wagering requirements are typically 5x to 30x the combined deposit and bonus amount.
  • Every bonus has an expiry date — any unused bonus will be forfeited once it expires.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
  • If bonus abuse is found, the bonus will be voided and the account suspended.

Separate terms also apply to reload bonuses, cashback, referral bonuses, and special event bonuses. To view the latest promotions, Latest Promotions Visit the page.

kikya reserves the right to modify, suspend, or cancel any bonus offer at any time. The terms of bonuses already claimed will remain unchanged.

5

Betting Rules

Before placing bets on kikya, please familiarize yourself with the rules below. These rules apply to both Sports Betting and casino games.

  • Once confirmed, a bet cannot be changed or cancelled.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • Bets placed at abnormal odds due to a technical error may be voided.
  • Odds in live betting change in real time — the odds at the moment of confirmation are final.
  • In an accumulator bet, all selections must win for the bet to pay out.

Kikya's Sports Betting section covers cricket, football, tennis, badminton, basketball, and 50+ other sports. For full event details, Sports Events Visit the page.

Each casino game has its own rules — make sure to read them before you start playing. RTP (Return to Player) information is available in each game's description.

6

KYC & Identity Verification

In accordance with international regulations, kikya is required to verify the identity of all members. This process is known as KYC (Know Your Customer). Large withdrawals cannot be processed without completing KYC.

  • Scanned copy of your National ID (NID) or passport.
  • A recent utility bill or bank statement for address verification.
  • A photo of your ID alongside a selfie (if required).
  • Proof of payment method ownership.

Secure: Your KYC documents are stored securely on encrypted servers and are never shared with third parties.

KYC verification is typically completed within 24 to 48 hours. If documents are unclear or incomplete, you will be asked to resubmit them. kikya complies with anti-money laundering laws and is required to report suspicious transactions to the relevant authorities.

7

Prohibited Activities

The following activities are strictly prohibited on the kikya platform. Any violation may result in permanent account closure and full forfeiture of all balances.

  • Creating multiple accounts or using another person's account.
  • Exploiting the bonus system for unfair advantage (bonus abuse).
  • Match fixing, use of insider information, or any form of cheating.
  • Placing bets using automated software or bots.
  • Money laundering or any form of illegal financial activity.
  • Harassing or threatening other members.

Kikya uses an advanced anti-fraud system that automatically detects suspicious activity. If you have any concerns regarding your account, contact our support team immediately.

8

Account Closure & Suspension

Kikya may temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of a terms violation is found.
  • If KYC information is found to be false or incomplete.
  • If the account has been inactive for an extended period (more than 12 months).
  • Upon a court order or at the request of a government authority.

You may close your account at any time. Any remaining balance will be refunded in accordance with our policy. To close your account, email our support team.

A monthly maintenance fee may apply to inactive accounts. For more information on this, Help Center View.

9

Privacy & Data Protection

Kikya places the highest priority on protecting your personal data. To learn more about how we collect, store, and use your information, please visit our Privacy Policy read here.

  • Your data is protected with 256-bit SSL encryption.
  • Your data is never sold to third parties.
  • Your data is used solely for service improvement and legal compliance.
  • Cookies and tracking are used solely to improve the user experience.

You have the right to access, correct, or request deletion of your personal data. Please reach out to our support team for assistance.

10

Responsible Gaming

Kikya believes betting should be a source of fun, not a habit. We encourage all members to play responsibly. The platform offers several safety tools that you can use at any time.

  • Set daily, weekly, and monthly deposit limits.
  • Cool off your account for a temporary break.
  • Apply for long-term self-exclusion.
  • Opt out of marketing and promotional communications.

If you feel that betting is becoming a problem for you or someone you know, please seek help promptly. For more information, visit our Responsible Gaming Visit the page.

11

Terms & Conditions Update Policy

Kikya reserves the right to partially or fully amend these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of kikya after any changes means you have accepted the updated terms. We recommend checking this page regularly to stay informed.

Previous versions of the terms and conditions are kept in our archive. You may request an older version from the support team if needed. kikya always updates its terms with the best interests of its users in mind.

12

Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, please reach out to our support team. We are committed to resolving issues promptly and effectively.

  • Email: support@kikya.bet
  • Live Chat: 24/7 support available.
  • FAQ: Frequently Asked Questions Find answers to common questions on this page.
  • Help Center: Help Center page for a detailed guide.

An initial response will be provided within 48 hours of submitting a complaint. Complex matters may take up to 7 business days to resolve. Any disputes will be handled through international arbitration proceedings.

Before taking any legal action regarding any clause in these terms, please attempt to contact kikya directly first. Most issues can be resolved through direct communication.


Read the terms? Start playing now

Now that you're familiar with kikya's Terms & Conditions, go ahead and register — enjoy Bangladesh's best betting experience with complete peace of mind.

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