Every piece of your personal data on kikya is protected with the highest level of security. What we collect, why we collect it, and how we keep it safe — it's all laid out clearly right here.
Your data is a trust placed in us. Here's a brief overview of what we do to honour that trust.
All your data is secured with bank-grade 256-bit SSL/TLS encryption. From login to payment, every step is encrypted so that no unauthorized party can access it.
Kikya only collects information that is strictly necessary to provide its services. No unnecessary personal data is requested or stored.
Your name, phone number, or any other personal information is never sold to advertisers or third parties. Not ever — that's kikya's unwavering commitment.
You have the full right to view, correct, and request deletion of your personal data. You can exercise these rights at any time by contacting our support team.
Data is automatically deleted once it is no longer needed. Unless required by law, all data is deleted within a set period after account closure.
In the event of a data breach, affected members will be notified within 72 hours. We believe in transparency and will never hide an issue.
Welcome to kikya. This Privacy Policy explains what information we collect when you use the kikya platform, how we use it, and how we keep it secure. Our policy is built in accordance with international data protection standards.
Kikya believes your personal data belongs to you. We are its guardians — not its owners. That's why we never use your information without your permission. Please read this document carefully, as it contains important details about your privacy.
This Privacy Policy applies to all kikya services, including the website, mobile app, live chat, and all other communication channels. Continued use of the kikya platform constitutes your acceptance of this Privacy Policy.
In Brief: We only collect what's necessary, keep it secure, and never share it with anyone without your permission.
Kikya collects various types of information from different sources. The sections below explain exactly what data is collected and under what circumstances.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During Registration & KYC Verification |
| Contact Information | Email, Mobile Number | During Account Creation |
| Financial Information | Mobile Pay/Nagad number, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, device type, browser | While Using the Platform |
| Usage Data | Betting history, preferred games | Automatically during gameplay |
When you contact our support team, information from that conversation may also be stored — primarily to help us improve our service quality. This information is kept strictly confidential.
We will never ask for your password or payment PIN over the phone or by email. If you receive such a request, please contact our support team immediately.
Kikya uses the data it collects for specific, defined purposes. Each purpose is clearly outlined below.
We will never use your data for any purpose not listed here or for which you have not given consent. If we need to use your data for a new purpose, we will seek your consent again.
Find Out: If you'd prefer not to receive promotional emails or SMS from kikya, you can opt out at any time through your account settings or by contacting our support team.
Kikya does not sell or rent your personal information to third parties. However, limited data may be shared in certain specific circumstances.
Even in the situations described above, only the minimum necessary information is shared. All our partners operate under strict confidentiality agreements.
kikya never sells your data to advertisers, marketing agencies, or other betting companies.
Kikya's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Most browsers allow you to disable cookies. However, blocking essential cookies may cause certain features of the site to stop working. To manage your cookie settings, visit the privacy menu in your browser.
Kikya uses industry-leading security technology to protect your data. Our security framework operates on multiple layers.
Please note: Beyond technical safeguards, your own vigilance matters too. Use a strong password and avoid logging in over public Wi-Fi.
If you still find a security vulnerability, please support@kikya.bet to notify us. We appreciate responsible disclosure.
You have several important legal rights over your personal data. kikya respects these rights and is committed to helping you exercise them.
To exercise these rights, support@kikya.bet to email us. We will respond to your request within 30 days. In some cases, additional documentation may be required to verify your identity.
Kikya is an adults-only platform. Anyone under the age of 18 is not permitted to use our services, and we do not knowingly collect data from anyone under 18.
If a minor's data enters our system for any reason, it will be deleted and the associated account will be closed as soon as we are notified.
If you know a minor who has been using kikya, please support@kikya.bet Reach us at the address below.
The kikya platform may occasionally reference third-party services. These third-party platforms have their own privacy policies, which kikya does not control.
We recommend reading the privacy policy of any third-party service before using it. kikya is not responsible for the data protection practices of external sites.
Kikya retains your data for a limited period — only for as long as needed to provide our services and to meet any applicable legal obligations.
Once the retention period expires, data is automatically deleted through a secure process. This ensures that outdated information is not stored unnecessarily.
Kikya may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through an in-platform announcement. The effective date of the latest version will always be displayed at the top of this page.
Continued use of the platform after any update will be considered your acceptance of the revised policy. We recommend reviewing this page regularly.
Tips: Bookmark this page and check back occasionally to stay up to date with the latest information about your privacy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. We are committed to responding promptly and to your satisfaction.
For formal data protection complaints, our dedicated privacy team will provide an initial response within 48 hours. Full resolution for complex matters will be provided within 30 days.
Before taking any legal action over a privacy matter, please contact us directly — most issues can be resolved through open conversation.
You've read kikya's Privacy Policy and seen how well your data is protected. Now register and enjoy Bangladesh's most trusted betting experience.